Terms of Service
These Terms of Service govern access to and use of the website www.bordadosdoco.com and the services offered by Bordados Doco. By using this website or ordering our products, the user fully accepts these Terms of Service. If you need more information about the owner of this website, please contact us via email at info@bordadosdoco.com.
1. Services Offered
Bordados Doco specializes in textile creation and customization, offering both predefined products and personalized services. All orders are subject to availability and acceptance by the Company.
2. Order Process and Confirmation
Orders can be placed through our website or by direct contact. Once the order is received, the user will receive a confirmation email with the details. The Company reserves the right to reject or cancel an order in case of errors in the provided information, lack of availability, or suspected misuse.
3. Prices and Payments
All prices displayed on the website include applicable taxes unless otherwise stated. Payment must be completed before the embroidery or textile printing process begins. Accepted payment methods are specified on the website and may include credit card, debit card, or PayPal.
4. Shipping and Delivery Times
Bordados Doco ships throughout Spain. Delivery times depend on the type of product and its customization. Estimated delivery times are provided when confirming the order. Bordados Doco is not responsible for delays caused by external circumstances.
5. Returns and Exchanges
Since the products are personalized, returns are not accepted unless there is a manufacturing defect or a design error on the part of Bordados Doco. In case of issues, the user must contact us within 14 days of receiving the product.
6. Intellectual Property
All rights to the designs, patterns, and other content created by Bordados Doco are owned by the Company. The use, reproduction, or distribution of these materials without express authorization is prohibited.
7. Website Use
The user agrees to use this website appropriately and in compliance with the law and good conduct standards. Bordados Doco reserves the right to restrict access to users who misuse the website.
8. Limitation of Liability
Bordados Doco’s manager is not responsible for damages resulting from the use of this website or the inability to access it, nor for product errors caused by the use of incorrect information provided by the customer.
9. Modifications to the Terms of Service
Bordados Doco reserves the right to modify these Terms of Service at any time. Changes will take effect once published on this page. It is the user's responsibility to review them periodically.
10. Governing Law and Jurisdiction
These Terms of Service are governed by Spanish law. Any disputes will be submitted to the courts of Jerez de la Frontera.
11. Contact
For any questions about these Terms of Service, you can contact us at info@bordadosdoco.com or by phone at 601 419 299.